At Sri Lakshmi Elite, we are committed to ensuring your satisfaction with every purchase. Our Return and Refund Policy outlines the conditions and process for returning items and requesting refunds:

1. Eligibility for Returns
Items must be returned in their original condition, unworn, and with all original tags, certificates, and packaging intact.
Custom or personalized jewelry may not be eligible for return unless they are damaged or defective.
Items marked as final sale are not eligible for return or refund.
2. Return Window
Returns must be initiated within [Insert Number] days of receiving your order.
3. Process for Returns
To start a return, please contact our support team at support@srilakshmielite.com with your order details, including the order number and a brief explanation of your reason for return.
Once approved, you will receive detailed instructions for shipping the item back to us.
4. Refunds
Refunds will be processed once we receive and inspect the returned item to ensure it meets the return eligibility criteria.
Approved refunds will be credited to your original payment method. This process may take up to [Insert Number] business days depending on your payment provider.
Please note that shipping fees are non-refundable, except in cases where the item received was damaged, defective, or incorrect.
5. Damaged or Defective Items
If you receive a damaged or defective item, please notify us within [Insert Number] days of delivery. Include photos of the damaged item for verification.
We will arrange for a replacement or provide a full refund, including return shipping costs.
6. Return Shipping
Customers are responsible for the cost of return shipping unless the item was received damaged, defective, or incorrect.
We recommend using a trackable shipping method to ensure your return reaches us safely.
7. Non-Refundable Items
The following items are non-refundable:
Gift cards
Customized or engraved jewelry
Items purchased during clearance or final-sale events
8. Contact Us
For assistance with returns or refunds, please contact us:

Email: info@srilakshmielite.com
Phone: +91 7981351279
Address: Ground floor, HRS-9, Plot No: 153, Aditya Nagar. Post JNTU, opp HP Gas Godham. Hyderabad. pin 500085. State of Telangana . Land Marks. Sri avighna Clinic. near Prasad hospital
Thank you for shopping with Sri Lakshmi Elite. We value your trust and are here to ensure your shopping experience is seamless and satisfying!